The Lawn Care Crew Leader must be thoroughly familiar with all aspects of Lawn & Landscape Maintenance to include: cleanups, mowing, mulching, trimming, edging, bed maintenance, fertilization, etc.; operating all equipment, and interfacing with customers, subcontractors, and suppliers. Requires minimal supervision and performs all functions in a safe manner and while directing a crew of two to four employees. The Lawn Care Crew Leader must also attend to and complete all paperwork and administrative requirements related to the job while creating and maintaining a professional job atmosphere.
Reports to:
Directly to the Manager / Supervisor
Necessary skill set and educational requirements:
The Lawn Care Crew Leader must possess the following skillset and educational background:
Minimum of a high school diploma or GED.
Has a minimum of two years of experience in lawn and landscape maintenance.
Possess a valid driver’s license and must be insurable on the company’s insurance policy.
Have a clean criminal record.
Legal documentation to verify employment eligibility.
Physically able to handle the workload of a Lawn Care Crew Leader and/or Laborer.
Have full range of mobility in the upper and lower body
Able to lift 75 pounds without assistance.
Able to interact with customers in a professional and courteous manner on a daily basis.
Responsibilities:
Thoroughly understands all aspects of lawn and landscape maintenance as outlined above.
Able to operate company trucks and all maintenance equipment safely and effectively.
Able to perform all daily preventative maintenance (PM) on company equipment.
Able to order materials.
Has the leadership capability and demeanor to effectively manage and direct a crew of two to four people.
Meets or exceeds company productivity standards for Landscape Maintenance.
Ensures that jobs are kept on schedule and on budget.
Ensures that all safety procedures are followed and reports any unsafe conditions to the supervisor.
Ensures all workers’ compensation insurance claims are properly documented and reported immediately.
Ensures all accidents are properly documented and reported to immediately.
Looks for extras and converts them into change orders when appropriate.
Ensures all change orders are processed correctly
Interfaces with suppliers to ensure timely and accurate delivery of job materials.
Interfaces with subcontractors to ensure timely and accurate completion of their phase of projects.
Ensures that company production standards are met.
Maintains a clean crew truck at all times.
Able to fill out and process all necessary job paperwork, purchase orders and timesheets etc.
Able to interact with clients in a professional and competent manner
Able to train crew as a team and maintain a high level of morale.
Ensures that job cost reports are properly analyzed.
Thoroughly understands and complies with company policies, procedures and SOP’s
Able to work with minimal supervision from a supervisor, but knows when to ask for assistance.
Continuing education recommended.
Appraisal criteria:
The primary appraisal criteria for the Lawn Care Crew Leader is to be able to perform all Lawn and landscape maintenance tasks in a safe manner with minimal supervision while meeting or exceeding company production standards and maintaining a high level of crew morale.
Success factors:
Is high-energy and self-motivated and capable of supervising his/her crew on a daily basis.
Is organized in all areas (personal, office space, field operations, crew truck, job site, etc.).
Leads by example
Presents himself or herself in a professional manner.
Initiates action when needed
Anticipates problems and plans ahead for needed materials, equipment, and assistance.
Requires minimal supervision
Informs Manager/Supervisor when assistance is needed.
Individual profile:
A self-starter
Action-oriented and results-oriented.
Excels at coaching and building a team.
Excels at leading and managing a crew
A multitasker.
Prone to act more than analyze.
Professional attitude:
Customer service-oriented.
Enjoys coaching and building a team of professionals.
Displays a positive, “can-do” demeanor.
Encourages, assists, and supports fellow staff members.
Requires minimal supervision
Desires to grow professionally and seeks to improve personal skill sets.
Seeks out other professionals with whom to network
Is punctual and energetic.
Accepts and appreciates correctional input/feedback from fellow staff members.
Enjoys working with and contributing to a team
Maintains high professional standards for neatness, discipline, self-control, and organization.
Is not moody, belligerent, narcissistic, vindictive, mean-spirited, etc.
Potential career path for the next four positions:
